Terms of Service

Terms of Service

Last Updated: June 15, 2026

Welcome to BlurpReviews. BlurpReviews is a service operated by Blurp Devices LLC. By accessing or using our website, platform, or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.

1. Acceptance of Terms

By accessing or using BlurpReviews, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Description of Service

BlurpReviews provides reputation management tools, including feedback collection pages, review platform routing, customer feedback notifications, analytics, and related business tools. We may modify, update, suspend, or discontinue any part of the service at any time.

3. User Accounts

  • You are responsible for maintaining the security of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You agree to provide accurate and current information during registration.
  • You must notify us immediately of any unauthorized account access.

4. Acceptable Use

You agree not to use BlurpReviews to:

  • Collect or store sensitive personal information from customers unless legally permitted.
  • Engage in fraudulent, deceptive, abusive, or unlawful activity.
  • Misuse, manipulate, or violate the policies of third-party review platforms.
  • Send spam or unauthorized communications.
  • Interfere with the operation, security, or performance of the platform.
  • Violate any applicable local, state, federal, or international laws.

5. Customer Feedback and Reputation Disclaimer

BlurpReviews provides tools to help businesses collect, route, and manage customer feedback. BlurpReviews does not control, create, edit, suppress, influence, verify, or guarantee customer feedback, reviews, ratings, or customer sentiment.

You acknowledge that customer feedback may be positive, neutral, or negative. BlurpReviews and Blurp Devices LLC are not responsible for any negative feedback, reviews, ratings, customer complaints, reputational harm, loss of business, loss of revenue, or other consequences resulting from customer responses collected through or related to the platform.

BlurpReviews makes no guarantee regarding the number, quality, frequency, visibility, publication, retention, ranking, or impact of reviews submitted to any third-party review platform, including but not limited to Google, Yelp, Facebook, TripAdvisor, or similar services.

You are solely responsible for how you respond to, manage, and act upon customer feedback collected through the platform.

6. Third-Party Platforms

BlurpReviews may route users or customers to third-party platforms, including review sites, social media platforms, payment providers, and business listing services. You are responsible for complying with the terms, policies, and guidelines of those third-party platforms.

BlurpReviews is not affiliated with, endorsed by, or responsible for any actions, decisions, removals, suspensions, ranking changes, review filtering, account restrictions, or policy enforcement by third-party platforms.

7. Subscription and Billing

  • Plans: We may offer Free, Starter, Pro, or other subscription plans. Plan details and pricing are listed on our website.
  • Payments: Payments are processed securely through Stripe or another payment provider. By subscribing, you authorize recurring charges to your selected payment method.
  • Cancellations: You may cancel your subscription at any time through your account settings or by contacting us.
  • Billing Cycle: Cancellation will take effect at the end of the current billing period.
  • Refunds: Except as required by law, subscription fees are non-refundable. Cancellation prevents future billing but does not entitle you to a refund for the current billing period.

8. User Data and Customer Data

You are responsible for the information you collect, upload, submit, or process through BlurpReviews, including customer feedback, customer contact information, business information, and related data.

You agree that you are responsible for obtaining any required customer consents and for complying with all applicable privacy, consumer protection, marketing, and data protection laws.

9. Intellectual Property

All content, branding, logos, designs, software, features, functionality, and materials provided by BlurpReviews are owned by Blurp Devices LLC or its licensors and are protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from any part of the platform unless expressly permitted in writing.

10. No Warranty

BlurpReviews is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, BlurpReviews and Blurp Devices LLC disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability.

We do not warrant that the service will be uninterrupted, error-free, secure, or free of harmful components. We make no guarantees regarding review generation, customer engagement, customer feedback volume, search rankings, reputation improvement, increased revenue, or business results from use of the platform.

11. Limitation of Liability

To the fullest extent permitted by law, BlurpReviews, Blurp Devices LLC, its owners, officers, employees, contractors, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of customers, loss of business opportunities, reputational harm, negative reviews or ratings, loss of goodwill, data loss, or service interruptions.

In no event shall BlurpReviews’ total aggregate liability exceed the amount paid by you to BlurpReviews during the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless BlurpReviews, Blurp Devices LLC, its owners, officers, employees, contractors, affiliates, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your use of the platform;
  • Your customer data, feedback data, or business content;
  • Your violation of these Terms;
  • Your violation of any law or third-party rights;
  • Your misuse of any third-party review platform.

13. Suspension and Termination

We reserve the right to suspend or terminate your account or access to the platform at our sole discretion if we believe you have violated these Terms, abused the service, created legal risk, engaged in fraudulent activity, or negatively impacted the operation of the platform.

You may stop using the service at any time. Termination does not relieve you of any payment obligations incurred before termination.

14. Service Availability and Force Majeure

We may experience downtime, delays, errors, or service interruptions. BlurpReviews shall not be liable for delays or failures caused by events beyond our reasonable control, including internet outages, hosting provider outages, third-party service failures, natural disasters, labor disputes, governmental actions, cyberattacks, or other events outside our control.

15. Changes to the Service or Terms

We may update these Terms from time to time. If we make significant changes, we may notify you by email, through the platform, or by posting an updated version on our website. Continued use of the service after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

17. Dispute Resolution

Any dispute arising out of or relating to these Terms or the use of BlurpReviews shall first be attempted to be resolved informally by contacting us. If the dispute cannot be resolved informally, the dispute shall be handled in the state or federal courts located in California, unless another dispute resolution process is required by applicable law.

18. Contact Us

If you have questions about these Terms of Service, please contact us at:

BlurpReviews
Operated by Blurp Devices LLC
Email: support@blurpreviews.com

Free Plan — Review Link Limitations

Upon cancellation or downgrade to the Free plan, your review page will be limited to one (1) enabled review link. Only the first review link in your configuration will remain active and visible to customers on your public review page. All additional review links will be automatically disabled but retained in your account should you choose to upgrade again. You may re-order your links at any time to control which link remains active on the Free plan.